Last updated: September 7, 2026
This Privacy Policy explains how Novapex Materials, operated by Shenzhen Novapex New Material Technology Co., Ltd., based in Shenzhen, China, collects, uses and protects personal information when you visit novapexmat.com, contact us or submit a business inquiry.
Information We Collect
When you contact us or submit an inquiry, we may collect information such as your name, company name, email address, telephone number, country or region, and information relating to your material, grade, application, quantity or other business requirements.
How We Use Your Information
We use the information you provide to respond to inquiries, communicate about products and material requirements, prepare quotations, provide requested information or documents, and support potential or existing business relationships.
How We Share Information
We do not sell your personal information. We may share information with service providers or business partners where reasonably necessary to respond to your inquiry, provide requested products or services, process business transactions, or comply with applicable legal requirements.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records and meeting applicable legal or contractual requirements.
Cookies and Third-Party Services
Our website may use cookies or similar technologies that are necessary for website functionality. We may also use third-party services for website hosting, security, communication or other business purposes. These services may process certain technical information in accordance with their own privacy policies.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction or deletion of your information, or to object to or restrict certain processing. You may contact us if you wish to make such a request.
Contact Us
If you have any questions about this Privacy Policy, how we handle personal information, or wish to exercise your privacy rights, please contact Shenzhen Novapex New Material Technology Co., Ltd. at roy.chen@novapexmat.com or through the Contact Us page on this website.